Ben Chapman

Ben Chapman serves as the Vice President and Head of Global Customer Success at Digital Realty, where responsibilities include overseeing service delivery across 11 countries and managing a substantial customer base. Previously, Ben held various leadership roles at IBM from January 2006 to July 2018, focusing on service delivery excellence in the financial and insurance sectors. Key accomplishments include leading major outsourcing initiatives, ensuring adherence to service quality standards, and driving risk management and compliance efforts across multiple teams. Ben holds A levels in Business Studies, Geography, and Physical Education from Horndean Technical College.