Mark Wilkins

Mark Wilkins possesses extensive experience in customer experience and cloud service management, currently serving as Head of Customer Experience and Head of Cloud Service Management at Digital Space since June 2021. Prior roles include Head of Service Management at Arcus Cloud Services Limited and notable positions such as Principal Technologist - Monitoring and Senior Technical Consultant at Arcus Global. Mark has a strong background in implementing cloud-based solutions, pre- and post-sales functions, and business development, demonstrated through various leadership roles in both established companies and start-ups, including RiverMuse and multiple tenures at HP Software and Freecloud Consulting Ltd. Mark's notable achievements encompass the integration of management services and the development of innovative OSS solutions for major clients, highlighting a proficiency in project management and strategic account growth.