Matthew Tuning

Matthew Tuning is a seasoned professional in customer success and technical support, currently serving as Team Lead for Customer Success at DigitalOcean, overseeing 500 accounts and achieving significant revenue growth. Experience includes a role as Customer Success Manager at Cloudways, where Matthew managed similar responsibilities and also contributed to reducing customer churn. Prior positions at CBORD involved installation and technical support roles, where Matthew specialized in database management, troubleshooting, and application administration. Additional experience includes overseeing staff in a supportive role for The William George Agency for Children's Services and involvement in database development during an internship at Cornell University. Matthew holds an Associate of Arts and Sciences degree in Computer and Information Systems Security from Tompkins Cortland Community College.