Kishok Sereedaren

Kishok Sereedaren is a skilled System Support Engineer currently with DigitalRoute since April 2021, specializing in the MediationZone application and providing Level 2 global support. Prior experience includes roles as a Technical Support Specialist at Adstream, where management of system issues and escalation processes were key responsibilities, and as an Application Support Engineer at ServiceRocket, focusing on JIRA Software and Service Desk applications. Kishok's career began as an Analyst Programmer at AmBank Group, gaining expertise in Multi Channel Authentication Systems, and earlier experience at HSBC Software Development Malaysia as an Associate Software Engineer provided insight into production support across the Asia Pacific. Educational qualifications include a Master of Business Administration from Putra Business School and a Bachelor's degree in Computer Science from Universiti Tenaga Nasional.