Patrick Guerin

Patrick Guerin has extensive experience in operational implementation and program management, currently serving as Solution Analyst II at Diligent Health Solutions since December 2010. Responsibilities include leading project implementations, communicating system requirements, conducting training, designing standard operating procedures, and overseeing User Acceptance Testing. Previous roles include Program Manager, Program Supervisor, and Team Lead, where Patrick ensured compliance with program standards, managed client relations, and supervised staff. Prior experience includes positions at Navy Federal Credit Union and the National Park Service, demonstrating a strong background in customer service and operational support. Patrick holds education from Northern Virginia Community College.