Sr. Technical Product Manager

What we're doing isn't easy. But nothing worth doing ever is.

We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm.

As Diligent’s Sr. Technical Product Manager, you will play a pivotal role in lowering the barrier for healthcare professionals to work with robots. Your main responsibility will be to own a large portion of the Product Roadmap centered around Moxi, a mobile manipulation Robot that supports front-line staff in Healthcare settings. This position is ideal for someone who is experienced and passionate about either the Robotics  space or integrating meaningful products into a Healthcare Environment. The Sr. TPM will focus on leading customer discovery, evaluating opportunities, driving requirements, defining measures of success and communicating priorities.  

 Other responsibilities include:

• Roadmapping. Develop, maintain & communicate a living roadmap of investments that improves utilization, reduces user friction and increases time-to-value.   
• Lead product discovery. Work directly with clients and stakeholders to identify pain points, evaluate opportunities and define success criteria for new experiences. 
• Drive strategic planning. Collaborate with engineering and leadership on quarterly planning to maximize our technical investments and prioritize the highest-value opportunities. 
• Support robust go-to market. Empower services, growth and operations with content, education, talking points and target user segments. 

Evaluate success and share learnings. Leverage quantitative and qualitative data to analyze the results of launches and share learnings across the company.

This role is a design-oriented, user-obsessed product leader that can independently work with healthcare clients, evaluate opportunities and influence engineering priorities to build the highest impact experiences.

*This position is located in Austin, TX. Local candidates are preferred however, we are open to considering those willing to relocate. 

A successful candidate will have:

• 4+ years of experience bringing user-facing applications, consumer software products, SaaS solutions and/or integrations to market.
• Previous experience managing Technical Product Management in either:
1. The Mobile Robotics Space - think Sensors, Perception and Manipulation as it relates to Robots moving around autonomously. 
2. The Healthcare Space - think SaaS integrations into the Healthcare/Hospital space and all of the regulatory, security and other related parameters.
• Prior product experience working on strategic initiatives, collaborating with cross-functional teams to ship user-facing solutions and making sound trade-offs between technical and non-technical stakeholders
• Experience independently conducting customer discovery and translating into clear product requirements
• Strong written and oral communication; Experience with product marketing and creating user-facing copy/documentation
• Data-driven; Experience designing and executing experiments, product testing and user acceptance tests (UAT)
• Ability to travel up to 25% to client sites across the country

Nice to have, but not a deal breaker.

• Experience owning an entire Product Suite, rather than individual components
• Experience managing other Product Managers
• Experience in healthcare software products such as electronic health records (EHR) or clinical applications
• Graduate degree in business administration, strategy or engineering 
• Previous experience working in a SaaS or Robotics Startup environment
• Experience with UX and Product Design
• Experience with SQL, Python