Ellia Chon

Ellia Chon is an accomplished professional with extensive experience in customer success, strategy, and operations across various industries. Currently serving as Senior Director of Post-sales Strategy and Operations at Diligent since April 2024, Ellia has previously held significant roles including Senior Director of Commercial Strategy at UC Irvine and Senior Director of GTM - Customer Experience Strategy & Operations at Formstack. Ellia's background includes leading global support strategy at LinkedIn, where a team of six was managed to enhance Enterprise and Member Success, as well as holding positions at Omni Rentals, Airbnb, Salesforce, Taproot Foundation, PwC, and The Boston Consulting Group. Ellia holds a degree from UCLA and has a proven track record in driving data-driven decision-making and strategic initiatives.