Marc Jennings is an experienced operations and customer service senior leader with over 15 years in delivering exceptional customer experiences in the SaaS industry. Currently serving as the Senior Manager of Customer Support at Diligent, Marc focuses on enabling transformational leadership through innovative governance and compliance solutions. Previously, Marc held various leadership roles at Wayfair, where they managed multiple teams across Europe, improving performance metrics and fostering a high-performing culture. Marc also has a background in social media marketing and sales from earlier positions, demonstrating consistent success in customer engagement and sales achievements. Marc earned a Bachelor's Degree in Business Studies from Galway-Mayo Institute of Technology.
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