Diligent
Paulo Da Silva is an experienced IT professional currently serving as an Information Technology Support Analyst at Diligent since July 2022, where responsibilities include providing comprehensive IT support and troubleshooting a variety of devices for employees. Prior to this role, Paulo worked as a Senior IT Service Desk Analyst at JBMMERIT Intelligent Epos Solutions from July 2019 to July 2022, offering support to customers in Ireland and the UK, as well as performing system and network maintenance. Paulo also held IT Technician positions at Dawn Meats and Dunbia Group in 2017, focusing on first-line support for hardware and software queries, and managing user accounts through Active Directory.
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