Paul Gilligan has extensive experience in customer service and complaints management roles. From their early days as a warehouse worker at Asda to owning and operating their own mobile valeting company, Paul has consistently taken ownership of customer complaints and worked diligently to resolve them. Paul's roles at various companies such as Capita, SS&C Technologies, and Diligenta have required him to exhibit empathy, listening skills, and compliance with regulations. Throughout their career, Paul has demonstrated a commitment to excellent customer service and problem-solving.
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December, 2021 - present