Caitlin McCracken

Caitlin Mccracken has a diverse background in customer service and coordination, with experience primarily in the coffee and retail sectors. Currently serving as a Customer Service Representative at Dillanos Coffee Roasters since June 2019, Caitlin actively collaborates with wholesale customers to address their coffee and product needs while previously holding roles as a Customer Experience Coordinator and Packaging Specialist within the same company. Prior experience includes a position as a Receptionist at Brandner Communications, managing communication and logistics, as well as serving as a Campus Brand Representative for Serengetee LLC. Caitlin also worked as a Sales Associate at REI, focusing on customer service for outdoor gear, and as an Athlete at Nike, ensuring customer satisfaction. Caitlin holds a degree in Business with a focus on Ministry Leadership from Southeastern University, supplemented by various educational experiences.