Dimension Hospitality
Ken Thompson has extensive work experience in the hotel and hospitality industry. Ken started their career in 1977 as a Residence Hall Director and Staff Training Coordinator at SUNY Alfred. Ken then became the Director of Residence Life, Housing, and Summer Conferences at Southampton College in 1980. After that, they worked for Stouffer Hotels & Resorts as a Senior Assistant Manager from 1981 to 1990. From 1990 to 1991, they were a Resident Manager at Doubletree Hotels & Resorts.
Ken Thompson then joined the Homewood Suites by Hilton in 1991, where they served as a General Manager for several years. Ken later moved on to Dimension Development Company in 1997, where they held various operations and senior management positions. At Dimension Development, they were appointed as the Executive Vice President of Hotel Operations in 2004 and served until 2009. Ken also held the role of Senior Vice President from 2004 to 2009.
In 2001, Ken Thompson worked as a Franchisee/Management Company for Marriott, Hilton, IHG, and Starwood. Finally, in 2013, they joined Dimension Development as the Executive Vice President of Development, Administration, and Capital Projects. In this role, they are responsible for risk management, capital planning, acquisitions, and IT oversight for the company's portfolio of over 60 hotels.
Throughout their career, Ken Thompson has demonstrated a strong commitment to ensuring the success of hotel operations and exceeding guest expectations.
Ken Thompson holds a Master's Degree in Education from Alfred University and a Bachelor's Degree in Psychology / Business, also from Alfred University. In addition to their degrees, they have obtained the CHIA - Certification in Hotel Industry Analytics from the Educational Institute in December 2014 and the CHA - Certified Hotel Administrator from the Educational Institute of the American Hotel & Lodging Association in November 1992. There is no information available about any obtained month or year for the certification of CRDE - Certified Rooms Division Executive from the Educational Institute of the American Hotels & Lodging Association.
Dimension Hospitality
While our core values remain traditional, our operational systems and procedures are anything but "old school." We invest in state-of-the-art information technology systems. Dimension hotels maintain sophisticated sales and marketing databases linked to our home office server. Weekly forecasting modules provide our financial partners with timely performance data and projections. Plus, all hotel management associates are required to attend training/certification programs to support the level of professionalism and competence we demand of all Dimension management level associates. Our mission We believe we can deliver superior profits and investor returns by better satisfying our guests. We will, therefore, set aggressive goals and demand performance accountability from every Dimension associate. We will celebrate our successes. We measure what we do and strive to improve anything that enhances guest satisfaction and contributes to the retention of great employees. We believe there are limitless opportunities to improve the way we work together in attaining our goals. Therefore, we believe that productivity can be constantly improved through innovation and a team approach to problem-solving. We believe that teamwork and personal productivity are the twin pillars of organizational achievement, and that "winning" will enable Dimension to be the kind of company in which ambitious associates can prosper and grow, both personally and professionally.