Ana Laura Gonzalez Rios is a Customer Support Specialist at Dimonoff since January 2023, bringing extensive experience in technical support and systems operations engineering. Prior to Dimonoff, Ana Laura served as a Senior Systems Operations Engineer at Current Lighting, overseeing critical installations and ensuring system performance, with notable achievement in managing significant LightGrid installations in North America. Experience further includes roles as IT Technical Support Specialist at Simply Computing, Application Support Specialist at Chipkin Automation Systems, and Application Engineer at GE LightSweep. Ana Laura holds a Master of Applied Science in Machine Learning for Anomaly and Intrusion Detection from Simon Fraser University and a Bachelor of Science in Electronic and Computer Engineering from Tecnológico de Monterrey.
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