Josue Moran

Josue Moran worked as a System Administrator at NYC Tech Pros, handling Active Directory, equipment preparation and deployment, hardware and software installation, troubleshooting peripherals, and database management. Josue then transitioned to the Roman Catholic Diocese of Brooklyn as an IT Specialist, providing technical support, diagnosing system functionality, resolving network issues, and communicating effectively with staff and management. Finally, Josue advanced to the role of Senior Help Desk Analyst, continuing to support staff with technical issues, troubleshoot computer problems, and maintain efficient communication with teammates and management.