Diocese of Liverpool
Gill Falcous is an experienced HR professional and operations leader currently serving as an HR Officer at the Diocese of Liverpool and as an Exam Invigilator at the University of Liverpool. Prior roles include Head of Sales & Operations at Sykes Holiday Cottages, where responsibilities encompassed strategy ownership and partner delivery, and Head of Customer Service & Retention at The Football Pools, focusing on customer insights and monetization strategies. Gill has held various leadership positions in customer service and sales within organizations such as Claranet, Telefonica, and O2, demonstrating a strong track record in segment growth, team management, and operational efficiency. Educational qualifications include a City and Guilds in Teacher Training, further enhancing training and leadership capabilities.
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Diocese of Liverpool
The Diocese of Liverpool is an exciting, challenging and stimulating place to be. We serve a wide mix of communities in urban, rural and town parishes. we ae innovative, seeking new ways to further God's mission while respecting cherished traditions. We are working to achieve a sustainable, led and transforming Christian presence in every community in the Diocese to enable all to act justly, love mercy and walk humbly with God.