Charlie Schmid

Charlie Schmid is an experienced professional in technical customer service and aftersales management, currently serving as the Aftersales Service Manager at DIOSNA since January 2024. Previously, Charlie held similar roles at Stoecklin Logistics, Inc., DIOSNA Dierks & Söhne GmbH, and DEUTZ Corporation, where responsibilities included leading help desk teams, improving key performance indicators, and providing technical support. Charlie's experience also includes serving as Technical Service Director at Merotec Inc., managing North American service operations, and supporting troubleshooting for Zwick USA LP and Zwick GmbH & Co KG. Educational credentials include a certification as an Educational Instructor from the Chamber of Industry and Commerce Nagold and training from Technical School Nagold.