Claudia Cristina Pollina

Claudia Cristina Pollina is a dedicated professional with extensive experience in design education and service design. Currently serving as a Visiting Lecturer at IED Istituto Europeo di Design, Talent Garden, and POLIMI Graduate School of Management, Claudia specializes in design methodology, service design for organizations, and Design Ops for strategic design. Claudia contributes as a Service Designer to the Dipartimento per la Trasformazione Digitale, focusing on digital transformation policies and project strategy. Prior experience includes serving as Service Design Lead at Vodafone, where design activities for digital transformation were led, and holding roles in digital product management. Claudia co-founded Service Design Drinks Milan, fostering community engagement in service design. Educational qualifications include a Master's degree in Product Service System Design from Politecnico di Milano and Bachelor's degrees in Industrial and Product Design from Università degli Studi di Palermo and IADE.