Alexandre Gaste

Alexandre Gaste is a seasoned professional in customer care and operations management, currently serving as the Global Head of Customer Care at Diptyque Paris since 2024, after previously holding the position of Head of Customer Care for the EU in 2022-2023. With extensive experience at Veepee as Directeur du service clients, managing a multicultural team and overseeing over 5 million annual contacts, Alexandre has demonstrated expertise in customer satisfaction, loyalty, and project management. Prior roles include Director of Customer Operations for EMEA at vente-privee, overseeing significant internal and external teams across multiple markets, and various positions at lastminute.com, where responsibilities spanned offline sales, service operations, and strategic management. Alexandre holds a Master’s Degree in Management from Université Paris-Est Marne-la-Vallée.