Carl Jones

Carl Jones is an experienced professional in the insurance and claims management industry, currently serving as a Senior Third Party Claims Adjustor at Direct Commercial Limited since April 2022. Prior roles include Senior Counter-Fraud Handler at ACORN Insurance and Financial Services Limited and Commercial Claims Handler at Collingwood Business Solutions Limited, where Carl managed a high volume of claims involving various damages and injuries. Carl's extensive background encompasses positions at Davies Group Limited and AutoProtect, highlighting expertise in handling complex claims, team leadership, and performance management. Starting a career with Direct Line Insurance Group in 1990, Carl has developed a comprehensive skill set in claims handling, fraud investigation, and personal injury management over more than three decades.