Scott Chodor

Scott Chodor is a seasoned professional with extensive experience in customer operations reporting and analytics, currently serving as the Sr. Manager at Direct Energy since March 2006. Leading a team of 20 across multiple countries, Scott is responsible for comprehensive reporting and analytics for a corporate structure that includes five countries and 3.5 million customers, producing over 2,000 reports monthly and overseeing high-level executive reporting. Previous roles at Direct Energy include Production Support Manager and Product Architect, where Scott focused on application support, product development, and process improvement, contributing significantly to team efficiencies and operational enhancements. Scott also has experience at Strategic Energy, handling customer service and enrollment transactions for over 300,000 customers. Scott holds a Bachelor of Arts in Business Administration from Washington & Jefferson College, earned in 2004.