Direct Wines, Inc.
Jayne Merkel is an accomplished Senior Business Process Manager at Direct Wines, Inc. since July 2017, specializing in data flows, process improvement, and cross-functional management to enhance operational efficiency and customer experience. Prior to this role, Jayne operated as a freelance Project Management/Process Operations Specialist, demonstrating expertise in project facilitation and team leadership. Previous positions include Group Project Management Operations Supervisor at Guidemark Health, Senior Project Manager at FrontLine Marketing, Digital Project Manager at Match Marketing Group, and various managerial roles at TracyLocke. Jayne's extensive background encompasses a strong record of driving process enhancements, managing diverse teams, and ensuring quality assurance across multiple projects and industries. Holding a BA in Psychology with a Marketing emphasis from Western Connecticut State University, Jayne combines strategic insight with hands-on execution to deliver impactful results.
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Direct Wines, Inc.
Direct Wines Inc. is a dynamic, innovative, wine-loving company that helps consumers across the U.S. discover exciting wines that are perfectly suited to their tastes – all with the convenience of home delivery. We are proud to provide a highly personalized wine service in partnership with licensed retailers and national brands like American Express and The Wall Street Journal – and we are passionate about consumer satisfaction. The leading Third Party Provider in the alcohol beverage industry, Direct Wines Inc. provides professional services to licensed wine retailers across the US. These include access to national brands, marketing planning and execution, logistics support for distribution management and customer service. We offer scalability and economies that individual, state-licensed retailers would struggle to deliver on their own. It is also the role of Direct Wines Inc. to ensure compliance in the highly regulated alcohol beverage industry. Our Company Mission: Wine is one of life’s great pleasures. We believe it should be as easy and enjoyable as possible for consumers to explore the world of wine and find wines that are perfectly suited to their individual tastes. We also believe in supporting passionate, small-estate winemakers and sharing the stories behind their wines. By working with licensed wine retailers throughout the U.S., we bring talented wine producers and thirsty wine fans together and offer the most personalized wine experience around.