José Roberto Pirela Faneite

José Roberto Pirela Faneite is an experienced professional with a background in team coordination, technical support, and business intelligence. Currently serving as Coordinador de equipo at Disashop since October 2022, prior roles include Técnico de soporte a usuarios at Teleperformance, where support was provided for Orange España, and leadership positions at Waynimóvil overseeing collections and sales teams in Argentina and Venezuela. José Roberto has also worked at Mera Solutions as Workforce Manager, focusing on customer service campaign planning for major clients, and held roles at Farmacia SAAS, including Pricing Administrator and Research Analyst, where analytical skills were applied to profitability analysis and customer service strategy development. José Roberto holds a Bachelor's degree in Economics from Universidad del Zulia and has completed a Full Stack Developer program at HACK A BOSS.