Jessica Cluff currently serves as Area Manager for the Georgia/South Carolina region and Ohio Market at Cellular World AT&T, where significant achievements include maintaining top rankings in quality and quantity metrics, fostering cross-functional relationships, and enhancing customer experience through effective leadership and training initiatives across 110 stores. In addition, Jessica holds the position of Vice President of Training at Changeleader.us, focusing on the development of leadership training materials and providing feedback for virtual programs. Previous roles at AT&T involved managing performance and customer service teams, emphasizing compliance, coaching, and strategic partnerships, complemented by an Associate's degree in Business Administration from American InterContinental University.
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