The Customer Support and Experience Team at Discord is dedicated to ensuring a positive and seamless user experience across the platform. They handle inquiries, manage safety concerns, and oversee outsourced support operations while analyzing data to improve service efficiency and customer satisfaction. Through collaboration with various roles, the team continuously strives to enhance communication and support for Discord's gaming community.
Adriana Angelini
Senior Account Manager
Amy Ulucay
Head Of Minor Safety And Explo...
Anthony King
Director, Business Development
Brent S.
Outsourcing Manager, Scaled Pr...
Caleb T.
Outsourcing Manager
Danny Duong
Senior Director, Customer Expe...
Kate Seiffert
Minor Safety And Exploitative ...
Mike French
Workplace Operations Lead
Saeed Oday
Operations Lead
Yu Shuai Jerry Wang
Senior Data Analyst