Swatilekha Bhattacharjee

Swatilekha Bhattacharjee has extensive experience in operations strategy and analytics, primarily within Discover Financial Services since June 2014. In the role of Senior Manager Originations Operations Strategy at Discover Student Loans, Swatilekha has successfully driven operational efficiency and improved customer experiences through strategic implementations and process changes. Previous positions at Discover included Manager Operations Strategy and Principal Operations Strategy, where Swatilekha focused on statistical analysis and performance metrics to enhance underwriting and operational effectiveness. Prior consulting roles at MMA and Mu Sigma involved leveraging marketing analytics to provide actionable insights for various clients, while early career experience included teaching economics as a Graduate Teaching Assistant at Iowa State University. Swatilekha holds a Master of Science in Economics from Iowa State University and multiple economics degrees from Jadavpur University.