Avital Ornovitz

Avital Ornovitz is a seasoned customer success professional with extensive experience in educational technology and client relationship management. Currently serving as Customer Success Director at Discovery Education since March 2016, Avital has successfully onboarded and trained customer success managers while overseeing a significant renewal portfolio. Key achievements include increasing gross renewal revenue from 93% to 110% year-over-year and managing over 2,500 schools to enhance client engagement and satisfaction. Previous roles at Discovery Education include Senior Manager and Customer Success Manager, alongside earlier positions as an English teacher and Corps Member with Teach For America. Avital holds a Master of Education from George Mason University and a Bachelor of Arts in Communication from the University of Maryland.