Jaclyn LaTorre

Jaclyn LaTorre currently serves as a PMA-234 SharePoint Admin at Disk Enterprise Solutions, Inc. since March 2018, where responsibilities include managing permissions, creating user access requests, troubleshooting issues across SharePoint environments and Microsoft 365 applications, and developing Power Apps solutions. Previous roles include SharePoint Analyst at DESI, where Jaclyn reviewed and resolved tickets for SharePoint and related applications, and SharePoint Help Desk Specialist at InfoTeK Corp, providing user support and managing site permissions. Earlier experience includes various help desk positions at ECS Federal, LLC, leading training for Tier 1 agents, and managing customer service at Target and Food Lion, focusing on issue resolution and team leadership.