Yoshinori Urabe, currently serving as Director, CSO & CDO of Retail business at The Walt Disney Company since July 2020, leads strategy for the Disney store business encompassing both physical stores and eCommerce. Responsibilities include redefining decision-making processes, enhancing eCommerce operations, resolving inventory issues, and launching innovative business models. Prior experience at Accenture Interactive involved roles as Design & Innovation Principal Director and Senior Manager, focusing on customer-centric service design and strategic initiatives across various industries, including media and entertainment. Earlier at Accenture, Urabe specialized in business strategy, mergers and acquisitions, and corporate development initiatives across Japan and APAC. Yoshinori Urabe holds a Master's Degree in System Design and Management from Keio University.
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