Bill led AAA/ICDR for 19 years. and he has served as both an arbitrator and a mediator. For 12 years he was a member of the UNCITRAL Arbitration Working Group. He founded CAMCA (the Commercial Arbitration and Mediation Center for the Americas) and has been a Visiting Senior Fellow in Negotiation, Mediation and Arbitration at Duke University Law School, and a visiting professor at Seton Hall University Law School, University of Richmond Law School, Virginia Union University, and Virginia Commonwealth University. He has had 46 articles and book chapters published in professional journals and has edited and authorized the filing of 9 amicus curiae briefs on a range of arbitral issues before the Supreme Court of the US and with other state and federal courts. He has delivered over 80 keynote addresses on arbitration and mediation at business and legal conferences worldwide. He is an elected member of the ICCA Governing Council.
At an earlier time, he was an executive in both federal and state courts in the United States, and was the Director of a seminal study of Federal Courts in America mandated by the US Congress and reporting to the President, the Chief Justice of the Supreme Court, and the Speaker of the House of Representatives of the US Congress. He is the former Chairman of the Board of the American Management Association, and of Girard College. He was a Poteet Fellow at Wake Forest University and holds a Juris Doctor Degree from the University of Richmond Law School, and an MBA Degree from the Wharton School of the University of Pennsylvania.