Nshan Yegyan

Nshan Yegyan is a seasoned professional with extensive experience in customer service quality and knowledge management. Currently serving as a Senior Customer Service Quality & Knowledge Management Specialist at DISQO since February 2021, Nshan co-established a dedicated team within the Member Care department, implemented quality monitoring processes, and facilitated training and coaching for support agents. Previous roles include positions at CityHeart Apartments and Tours, Ameriabank CJSC, and Hero House - Armenia Startup Academy, among others. Nshan holds a Master of Business Administration and a Bachelor of Business, both from the American University of Armenia.