Gregory McFerron

Gregory McFerron, MBA has a strong background in the telecommunications industry. Gregory started their career at Verizon in 2005 as a Senior Account Manager, where they successfully increased Wholesale account revenue by 108% over a five-year period. In 2015, they transitioned to the role of Client Services Manager, leading service delivery and assurance for Verizon Partners Solutions Voice products. Gregory effectively tracked monthly performance metrics and developed initiatives to drive service improvements. In 2020, Gregory joined DIVERSANT, LLC as a Project Manager, supporting the Verizon Partner Solution Voice Implementation team by evaluating operational efficiency and performing data analysis of production processes. Gregory'scontributions have had a significant impact on revenue growth and customer satisfaction throughout their career.

Gregory McFerron earned their M.B.A from Virginia Tech - Pamplin College of Business, where they studied Business from 1998 to 2002. In addition to their degree, they also obtained a certification in Verizon Lean Six Sigma Greenbelt from Verizon in June 2017.