Patryk Nawrocki

Customer Service Team Lead Front Office - Rynek Austriacki at Diversey

Patryk Nawrocki has extensive work experience in customer service and administrative roles. Patryk started their career at Biblioteka Publiczna Miasta i Gminy Śrem as an intern. Following that, they completed an internship at Rainbow Tours S.A. In 2014, they received a scholarship from Eötvös Loránd University. From 2016 to 2018, Patryk worked at Kennametal as a Customer Service Representative, where they handled order processing, customer inquiries, and data management. Patryk then joined Propex Operating Company, LLC as an International Customer Service Representative, where they specialized in payment procedures and export documentation. Currently, Patryk is working at Diversey as a Customer Service Specialist, responsible for handling customer inquiries and transitioning processes.

Patryk Nawrocki completed a postgraduate degree in Logistics at the Poznan School of Logistics from 2019 to 2020. Prior to that, they pursued a postgraduate degree in International Trade at the Poznan University of Economics and Business from 2018 to 2019. Patryk obtained a Bachelor's degree in German philology from Adam Mickiewicz University in Poznan from 2014 to 2018, and a Master's degree in Hungarian philology from the same university from 2014 to 2016. In addition, Patryk Nawrocki has obtained several certifications, including Customer Service Leadership, Essential Lessons for FirstTime Managers, Managing a Customer Service Team, Mitarbeitenden kündigen - Tipps fur Führungskräfte, Communicating in the Language of Leadership, Die 7 schlimmsten Kommunikationsfehler, Leading and Working in Teams, Supporting a Grieving Employee: A Manager's Guide, and Effective Leaders Workshop. The institutions where they obtained these certifications include LinkedIn and Diversey.

Links

Previous companies

Kennametal logo
Solmax logo

Timeline

  • Customer Service Team Lead Front Office - Rynek Austriacki

    April, 2021 - present

  • Customer Service Specialist Front Office - Rynek Austriacki

    December, 2019

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