Doral Cook

Doral C. has a diverse work experience spanning over several years. They began their career at Verizon Wireless, where they held various roles such as Associate Director and Director in the areas of tech/operations/customer service. During their tenure, they successfully managed call center functions, improved team performance, and reduced attrition rates. They also played a key role in conceptualizing and implementing marketing programs, resulting in increased subscriber volume. After their time at Verizon, Doral joined Apple as a Remote AHA, where they oversaw customer service operations and managed a remote team. They provided direction, conducted interviews, and established critical metrics to achieve performance goals. Following their experience at Apple, Doral worked at J. Kaufman Group/Mihara & Associates as a Director, handling accounts payable, property settlement accounts, and real estate agency technology. They also remained updated on industry trends to drive recruitment and operational growth. Currently, Doral is employed as a Sr. Customer Success Manager at Dizzion | Digital Workspaces.

Doral C. has pursued higher education at Ducere Global Business School, where they are currently enrolled in a Master of Business Administration (MBA) program. The degree program encompasses a broad field of study, focusing on Business Administration and Management, specifically in a general context. As of the provided information, it is not clear when Doral C. started their education at Ducere Global Business School. However, their education at the institution is expected to conclude in 2022.