Steven T.

Steven T. has extensive experience in IT support, particularly in desktop and technical support roles within the legal sector. Currently serving as an IT Desktop Technician at DLA Piper since February 2022, Steven provides local IT support for over 500 users in the New York office and assists in updating technical instructions for the knowledgebase. Previous positions include Desktop Support Technician at Abacus Group, where responsibilities included client support, hardware maintenance, and mobile device troubleshooting, and roles at Olshan Frome Wolosky LLP and Skadden, Arps, Slate, Meagher & Flom LLP, providing comprehensive help desk and remote support. Steven holds an Associate's Degree in Digital Media Arts Technology from Technical Career Institutes and an Associate's Degree in Industrial Electronics Technology from the New York Institute of Technology, reflecting a strong technical background.