Lee Bailey

Lee Bailey is an experienced professional in customer and user experience management, currently serving as a Journey Design Manager at DLL since January 2022, where responsibilities include collaborating with global business units to enhance partner and customer journeys. Previously, Lee held the position of Assistant Vice President at EMC Insurance Companies, directing customer experience initiatives, and served as a Senior Business Architect at Kemper, focusing on improving the ease of doing business for agents and customers. Additional experience includes significant roles at Nationwide, Briggs Healthcare, Berkley Technology Services, Precision Development, and 3M, with a strong foundation in systems integration and technology solutions. Education credentials include studies at Simpson College and the National Institute of Technology.