Carolina Felder Polak is a knowledgeable professional currently serving as the Knowledge Management and Monitoring Lead at dLocal since June 2021, having advanced through various roles in Customer Success. With a focus on B2B relationships, Carolina has successfully led teams in the APAC and EMEA regions, emphasizing team member development and collaboration with other commercial areas. Prior experience includes working as a Junior Consultant at Deloitte Uruguay, where involvement in finance and performance projects took place, and serving as a Preschool Teacher at St. David’s School. Carolina holds a Bachelor in Business Management and Administration from Universidad ORT Uruguay, graduating with honors, and has completed further education at Korea University and International House Manhattan, obtaining a CELTA certification.