Hlib Danylov

Hlib Danylov has extensive experience in customer support. Hlib was a Customer Support Specialist at Mythical Games from February 2023. Prior to that, they held the same role at DMarket starting in January 2022. From December 2020 to February 2022, Hlib was a self-employed Customer Support Representative. Hlib briefly worked as a Customer Support Specialist at B2BSOFT from September to November 2021. In addition to customer support, Hlib also worked as a QA Manual Tester on the same project as a Customer Support Specialist from March to June 2021. Hlib briefly worked as an Affiliate Manager at Doberman Media from February to March 2020.

Hlib Danylov obtained a Master's Degree in Philology, specializing in German languages and literature with a focus on translation, at South Ukrainian National Pedagogical University named after K. D. Ushynsky from 2020 until 2021. Prior to that, they received a Bachelor's Degree in Entrepreneurship, Trade, and Exchange Activities from Odesa National Economic University, where they studied from 2016 to 2020. In addition to their academic degrees, Hlib also obtained several certifications. Hlib completed courses in Business Analysis in IT at Beetroot Academy in April 2023, IT Project Management at IAMPM (Dao PM) in June 2022, IT Development Process at IAMPM (Techmind) in June 2022, and The Fundamentals of Software Testing at QATestLab Training Center in March 2021. Furthermore, Hlib acquired a Social Media Marketing (SMM) certification from Komputer.naia Shkola Hillel (IT School) in February 2019 and achieved an English as a Second Language B2 certificate from Go! English Odesa in April 2018.