Diya Prasad

Diya Prasad has work experience spanning from 2013 to 2023, starting as a Team Member at AIESEC in Delhi University. In 2013, they were also an Intern at PepsiCo, where they worked on HR projects. They continued to gain experience in the customer service industry, working as a Customer Service & Engagement Manager at EnglishHelper from 2017-2018. From 2021-2022, they were Assistant Manager Customer Support at MyDeal.com.au Ltd and also served as a Customer Escalation Specialist during the same time. Most recently, they work for Dobility, Inc. as a Customer Support Manager, starting in June 2023.

Diya Prasad completed a Master's degree in Applied Linguistics from Monash University in 2020. Prior to that, they obtained a Bachelor of Arts degree in Sociology from Delhi University from 2012 to 2015. In 2015, they studied Japanese Language at Ritsumeikan University. Their education began at Delhi Public School - R. K. Puram in 2001, where they completed their Humanities studies in 2012. Additionally, Diya obtained two certifications in May 2023: Confluence Fundamentals Badge from Atlassian and Develop Interpersonal Skills for Inclusive Workplaces from LinkedIn.