Kim Felts

Kim Felts has a diverse work experience spanning several industries. Kim started their career as a CEO/Owner of a fine jewelry store, Felts Diamonds and Designs, where they managed all aspects of the business and led a sales team. Kim also served as the President of the Oklahoma Jewelers Association during their tenure.

Following their jewelry business, Kim transitioned into the insurance industry. Kim worked as an Insurance Agent/Producer at State Farm Insurance, where they focused on sales and customer service. Later, at West Corporation, they held the position of Team Lead in Insurance Sales and Claims Management, leading a team of up to 30 individuals and handling client interactions to resolve claims issues.

Kim then moved into the technology sector, working at ENOSERV, a division of Doble, and Doble Engineering Company. Kim started as a Support Specialist at ENOSERV before moving on to become a Sales Secretary and subsequently a Client Relations Specialist. In these roles, they provided customer support, managed renewals, and supported various departments on special projects.

At Doble Engineering Company, Kim excelled in multiple roles. Kim initially served as a Business Development Manager, responsible for developing and conducting regional field seminars and addressing clients' software needs. Kim later became a Senior Client Relations and Retention Representative, nurturing positive customer relationships, coordinating internal departments, and responding to RFPs/RFQs. Their most recent role at the company is a Client Account Manager, where they collaborate with various teams to manage lease and services contracts, develop retention strategies, and create proposals.

Overall, Kim's work experience showcases their strong interpersonal skills, ability to manage accounts and relationships, and adaptability across different industries.

Kim Felts obtained a Diamond Certification - Grading from the Online Gemological Institute of America between the years 2000 to 2002. Additionally, there is a mention of attendance at Oklahoma Christian University, but no specific details regarding the degree or field of study were provided.