Global Account Director

Hey you! 👋  Want to work for one of the fastest growing SaaS companies in the world? 📈 We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙

So what are you waiting for? Apply today! Join 800+ global Docebians and change the way people learn. 

Are you ready to be a part of the learning revolution? 🚀

About This Opportunity:

We are looking for a seasoned sales professional to help take Docebo’s Enterprise Accounts team to the next level. As we navigate through exponential growth, one thing remains consistent – our dedication to customer success and innovation in learning.

We work in a fast-paced environment, and there is plenty of room for growth within the sales team and within the company. If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.

Ready to sell the BEST learning suite on the market?

Responsibilities:

• Sell into, and manage relationships with, Enterprise-level customers
• Inspire and educate these accounts on the value of our core LMS solution and rapidly growing technology suite while creatively positioning how Docebo is redefining the learning & development landscape
• Build and maintain relationships within newly acquired accounts in order to expand adoption throughout their entire portfolio of business
• Craft and close large, complex deals with various stakeholders including Chief Learning Officers, heads of Customer Learning, and Sales Enablement alongside other C-level executives
• Use excellent ROI analysis to establish top-line value propositions
• Interact with senior-level internal and external resources to serve as the primary point of contact for all communications with these accounts
• Steer prospecting efforts (self-source) and receive qualified leads from the Business Development team to drive revenue generation in both “net new” and “upsell/cross-sell” growth opportunities
• Use your 10+ years of sales experience to bring a deep knowledge around territory and key account planning, enabling you to coach your dedicated business development rep for optimal penetration and lead generation
• Apply your mature sales discipline and strong mutual success planning to ensure your lead-to-close timing is efficient and forecastable
• Use your pain-based style of exploring the key accounts’ current state to understand the true nature of their learning challenges and how they impact their business
• Forecast with accuracy to help our business strategically plan revenue growth and drive decision making
• Develop strong relationships with post-sales teams as well as coordinate internal resources (including Marketing, Professional Services, Support, Product and Client Success) to drive account strategy, deal closure, and customer satisfaction
• Act as the ambassador for innovation and change in the learning & development space and advocate for the Docebo solution suite

Requirements:

• Deep Knowledge of the HR software space (LMS preferred) – viewed as a subject matter expert
• 10 + years of SaaS software sales experience and/or account management experience
• Ability to demonstrate success as an experienced, quota-crushing, sales professional
• Has a natural curiosity about learning and HR-tech trends and has the ability to articulate solutions designed to meet new challenges and industry evolutions.
• Proficient in Salesforce (CRM), sales automation tools such as LinkedIn, Sales Navigator, Gong, Outreach, and web conferencing tools such as Zoom
• You bring a natural confidence to your role
• You have great organizational skills and you strive to keep your pipeline organized and updated in a timely manner
• You are coachable and accountable
• You can be agile and flexible – as we continue to build the sales organization you bring your ability to problem-solve, adapt, and grow quickly to aid in our journey
• You are motivated and focused on meeting and exceeding goals
• You have the resilience to continue through hard sales days while humble enough to cherish the easy ones
• You have a track record of coordinating within a multidisciplinary team and collaborating with multiple internal resources and stakeholders in order to successfully complete projects