Gabriel Dorsa

Customer Success Analyst II at Dock

Gabriel Dorsa has a diverse work experience encompassing multiple roles and industries. Gabriel began their career in 2018 as a member of the finance team for the Semana do Meio Ambiente- Unesp Sorocaba, where they assisted in organizing the event and managing financial aspects. From 2019 to 2020, Gabriel took on the role of Director of the Aluno's Commission at Cursinho GeraBixo. In this position, they led various initiatives to support students, including coordinating transportation passes, organizing educational materials, providing tutoring, and arranging motivational events. In 2020, they transitioned to a new company called Dock, starting as a Business Development professional. Gabriel then progressed to become a Customer Success Analyst I, responsible for supporting clients and analyzing customer success metrics. Currently, Gabriel holds the role of Customer Success Analyst II at Dock. Overall, Gabriel has demonstrated strong leadership abilities, a customer-centric approach, and a passion for education and environmental causes throughout their work experience.

From 2016 to 2021, Gabriel Dorsa studied at Universidade Estadual Paulista Júlio de Mesquita Filho, where they pursued a Bachelor's degree in Engineering. Their field of study was focused on Environmental and Sanitary Engineering.

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Timeline

  • Customer Success Analyst II

    January, 2023 - present

  • Customer Success Analyst I

    September, 2021

  • Business Development

    August, 2020