Rafael Zamboni Ribeiro

Key Account Manager at Dock

Rafael Zamboni Ribeiro has a solid work experience in various roles and companies. Rafael started their career as an Intern Sales Representative at Goomer in February 2019 before moving on to become an SDR (Sales Development Representative) in July 2019. In this role, they were responsible for converting marketing leads and expanding the sales model through cold calling.

Rafael then took on the position of Partner Relationship Analyst at Goomer in November 2019, where they managed over 40 resellers across Brazil, including providing visits, attending fairs, and conducting remote and in-person training. Rafael also developed a monthly routine to track goals and commissions for each partner. From December 2020 to May 2021, Rafael worked as a Business Analyst at Goomer, focusing on structuring and designing business processes. Rafael also negotiated marketing campaigns with major industries, such as the Heineken & Big Brother 21 project.

In 2021, Rafael joined Creditas as an Account Manager - Indirect Channel. Rafael'sresponsibilities included managing the customer acquisition funnel through indirect channels and overseeing more than 15 B2B channels, including key accounts like Sankhya and Infojobs. Rafael also developed marketing initiatives, sales training, and commercial campaigns with partners.

Most recently, Rafael joined Dock in February 2023 as a Key Account Manager, where they use their expertise to manage key accounts. Prior to their role at Dock, they worked at Stone Pagamentos as a Commercial Consultant from November 2017 to January 2019. In this position, Rafael was responsible for the entire commercial sales funnel and post-sales support. Rafael achieved significant milestones, including the highest revenue in the São Paulo district in the second quarter of 2018 and the highest customer retention in the third quarter of 2018.

Overall, Rafael Zamboni Ribeiro has a diverse background in sales, account management, and business analysis, with a proven track record of driving results and building strong relationships with partners and clients.

Rafael Zamboni Ribeiro pursued their education in a chronological manner, starting with their graduation in Chemistry from UFSCar - Alumni, which took place from 2016 to 2018. Following this, they enrolled at Centro Universitário FMU | FIAM-FAAM in 2019, where they pursued a Bachelor's degree in Administration. Rafael'sstudies at FMU | FIAM-FAAM extended until 2023, suggesting a comprehensive degree program. Additionally, in 2022, Rafael took a course in English at City Language in Dublin, focusing on improving their language skills.

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