Rodrigo Evangelista

Rodrigo Evangelista has a diverse work experience spanning multiple companies and roles. Rodrigo began their career in 2010 as a Responsible for the IT Department at Farmácia do Trabalhador do Brasil, where they were in charge of the regional office and 21 pharmacies across various cities. Rodrigo'sresponsibilities included managing the Infarma system and implementing best practices for equipment maintenance. Rodrigo continued their IT management role at A Primavera Tecidos from 2013 to 2014, overseeing the IT department for the company's office and seven units in different cities. Rodrigo demonstrated proficiency in the EasyLinx system and implemented practices to prolong equipment lifespan.

In 2014, Rodrigo joined MVarandas Tecnologia, where they held several positions. Rodrigo first served as a Technical Support Analyst, providing remote support to clients and internal users, as well as maintaining the company's equipment and network. Rodrigo later became an Analyst in Research and Development, coordinating department activities and managing project deadlines. Additionally, they worked as a Customer Success Manager, focusing on client satisfaction and managing the relationship throughout their journey with MVarandas. This role specialized in mobile payment solutions developed by the company.

In 2020, Rodrigo transitioned to Conductor Tecnologia em Meios de Pagamento, taking on the position of Business Analyst II. Rodrigo worked in this role until August 2021, contributing as a business analyst.

Currently, Rodrigo is working at Dock since September 2020 as an Account Owner II, responsible for managing accounts and ensuring customer satisfaction.

Rodrigo Evangelista attended Estácio from 2019 to 2022, where they pursued a Curso Superior de Tecnologia (CST) in Gestão da Tecnologia da Informação (Information Technology Management). Additionally, they obtained various certifications in different fields. In April 2020, they completed a Curso Customer Success at Rock University. In September 2020, they received a kanban Foundation certification from the Kanban Institute. Further certifications include Bootcamp - Gestor de Processos de Negócios and Bootcamp Product Owner, both obtained from the Instituto de Gestão e Tecnologia da Informação in October 2022 and April 2022, respectively. Lastly, in November 2022, they completed the Bootcamp - Analista de Processos de Negócios from the same institution. In March 2022, they also participated in the Programa Internacional Agile World offered by the Instituto de Gestão e Tecnologia da Informação.