Nilhan Gunaydin

Customer Success Manager Health Tech DACH at Doctify

Nilhan Gunaydin has a diverse range of work experience in various roles and industries. Nilhan is currently working as a Customer Success Executive at Doctify since January 2023. Prior to this, they worked at Ebury as a Business Development professional from February 2022 to June 2022.

Their earlier experience includes working as an Account Executive EMEA at Fusion Worldwide from February 2021 to July 2021. In this role, they were responsible for customer acquisition, building relationships with leads, and providing excellent services to customers.

Before Fusion Worldwide, Nilhan worked at American Express as an Account Consultancy Executive from October 2018 to February 2021. Their responsibilities included optimizing customer service strategies, maintaining relationships with key account managers, and providing solutions to improve processes and client approaches.

Nilhan also worked at Softline UK Ltd as a Key Accounts Sales & Business Support professional from July 2015 to September 2018. Prior to this, they gained experience through an internship at Proporta from January 2015 to June 2015.

Nilhan started their career as a Management Assistant at Galeria Kaufhof GmbH, where they worked from September 2009 to July 2012.

Overall, Nilhan Gunaydin has a strong background in customer service, business development, and account management, with a focus on building relationships, providing excellent service, and optimizing strategies.

Nilhan Gunaydin completed their Master of Business Administration (MBA) degree in Business Administration and Management from Anglia Ruskin University. Additionally, they pursued Business Development Management at Deutsches Institut für Marketing from 2022 to 2023. Prior to these, Nilhan earned a Fachabitur degree from Berufsoberschule für Wirtschaft und Verwaltung München between 2012 and 2014.

Links

Previous companies

American Express logo
Fusion Worldwide logo

Timeline

  • Customer Success Manager Health Tech DACH

    July 1, 2023 - present

  • Customer Success Executive

    January, 2023