Derval Lynes

Derval Lynes is a seasoned professional with extensive experience in technical product training and customer success, currently serving as a Senior Technical Product Trainer at DocuSign since August 2020, where Derval focuses on EMEA customers and delivers training in French, German, and English. Previous roles include Customer Success Manager for LinkedIn, managing adoption and engagement for the DACH region, and leading significant enterprise upgrades. Derval has a background in digital marketing consultancy, donations management for an NGO, and multilingual technical support. Educational credentials include a BA in Applied Languages from Dublin City University, along with certifications in digital marketing and training. Currently undertaking a Master's degree in Education and Training Management at Dublin City University.