Dominic Smargiassi

VP, Global Support Delivery at DocuSign

Dominic Smargiassi has a diverse work experience spanning several companies. Dominic began their career as a Graduate Assistant at Washington State University in 2009. In 2010, they worked as a Trade Services Representative at Wells Fargo.

Dominic then joined Avanade in 2012, initially serving as a Senior Business Analyst. In this role, they contributed to the overhaul of the reporting system used by Microsoft account executives and assisted in the design and development of a pricing tool for financial management. In 2014, they were promoted to Commercial Operations Manager, where they managed procedure transitions and an offshore project management team. Dominic continued in this role until 2018.

Afterward, Dominic joined Accenture as the Commercial Operations Director, tasked with expanding internal operations to meet the needs of multinational customers and clients. Dominic then transitioned to DocuSign in 2019, initially serving as a Senior Director before being recruited as the Vice President of Global Support Delivery. In this role, they transformed the support delivery operation, maximizing global site capacity to reduce costs and mitigate downtime risks.

Overall, Dominic has demonstrated their expertise in operations management, strategic planning, and team leadership throughout their career.

Dominic Smargiassi earned a Bachelor of Science (B.S.) degree in Applied Economics from Washington State University, where they studied from 2005 to 2010. In addition to their formal education, they have obtained certifications in Delivery Management II from Avanade in July 2018 and in Microsoft Office Expert from Microsoft in May 2014.

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Previous companies

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Timeline

  • VP, Global Support Delivery

    November, 2022 - present

  • Senior Director

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