Kirstie Lewandowski

Strategic Customer Success Account Manager
at DocuSign

Kirstie Lewandowski is a seasoned professional in customer success and sales management with extensive experience in various roles. Currently serving as a Senior Customer Success Account Manager at DocuSign since December 2021, Kirstie achieved a remarkable 100% gross retention in FY25 and 121% in FY24. Previously, as a Renewal Specialist, Kirstie attained 138% gross new revenue and 107% churn in FY23. At Parker Hospitality, Kirstie held the position of Senior Sales Manager, where a comprehensive restructure of the corporate sales strategy led to a 58% revenue increase, alongside contributing 43% of department revenue in 2019. Additionally, Kirstie received recognition for mentoring junior sales executives and developing training programs. Earlier experiences include teaching English as a second language and roles in event coordination. Kirstie holds a Bachelor of Arts in Liberal Arts and Sciences from the University of Illinois Chicago and an Associate of Arts in Applied Linguistics from the College of DuPage.

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