Vivian Hwapyung Min

Customer Success Manager /strategic Account Management at Panopto

Vivian Hwapyung Min has a diverse work experience in customer success management, account management, and sales coordination. Vivian Hwapyung is currently working at Panopto as a Customer Success Manager/Strategic Account Manager, where they assist customers and partners throughout the customer lifecycle and advises them on appropriate solutions for retention and expansion. Prior to this, Vivian worked at data.ai as a Customer Success Manager/Account Manager, where they managed midmarket accounts and generated upsell revenue for existing customers. Before that, they worked at Expedia Group as an Account Manager, where they managed high potential accounts and achieved a high partner interaction rate. Vivian Hwapyung also worked as an Account Executive at Expedia Group and was nominated as a Top 10 Acquisition Performer globally. Additionally, they had a role as a Market Associate at Expedia Group, where they optimized content and collaborated with teams to create a database for factors affecting product competitiveness. Vivian's early career included a Sales Coordinator role at The William Vale, where they managed contracts and negotiated partner requirements.

Vivian Hwapyung Min holds a Bachelor of Science (BS) degree in Marketing and Revenue Management from New York University. There is no information available regarding the specific year of enrollment or completion.

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