Marc Schermerhorn

Marc Schermerhorn is an experienced leader in vendor management and support operations, currently serving as Director of Vendor Management and Support Delivery at DocuSign since August 2022, where responsibilities include developing global outsourced support disciplines and executing a multi-vendor support strategy. Previously, Marc held significant roles at Facebook, including Head of Supplier Management for Human Resources, overseeing a vast vendor network and budget, and at Microsoft in various managerial positions focusing on customer and partner experience, supplier management, and global technical support for Office 365 and Xbox. Marc's career also includes a role as Senior Outsourcing Group Manager at Amazon, enhancing customer service operations. Academic credentials comprise a Bachelor's degree in Business Administration from the University of Phoenix and a diploma in Culinary Arts from the Art Institute of Seattle.