Rachel Cronin

Rachel Cronin possesses extensive experience in customer success management across various sectors, currently serving as a Senior Customer Success Manager for Enterprise at DocuSign since October 2020. In this role, Rachel collaborates with major customers in Europe, focusing on digital transformation and enhancing DocuSign usage. Previously, Rachel held senior positions at LinkedIn, managing customer success initiatives across the UK and Ireland, and ensuring high adoption rates of LinkedIn Talent Solutions. Rachel's career also includes roles in recruitment and administration, with a strong foundation from the University of Limerick in Business Studies with a focus on Marketing, complemented by an Erasmus exchange at SKEMA Business School.